| Following
are answers to some of the frequently asked questions. |
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| What is the
International Parcel Services Personal Shopper Service? |
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| International Parcel
Service is pleased to offer a convenient Personal
Shopper Service for our International Customers.
Many US stores will not ship outside the United
States or accept alternate methods of payment other
than a US credit card. IPS Parcel's Personal Shopper
service helps alleviate these issues by allowing
you to conveniently purchase items from several
stores, right from your IPS Suite Holder Account.
We will use our company credit card to purchase
items for you and have them shipped to our warehouse
with your Suite Holder Account Number. All you need
to do is send money to fund your Suite Holder Account
using, Western Union or Bank Wire Transfer.
Once we receive the funds, we will add it to your
account. |
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| Is there a set
up or registration fee to use the Personal Shopper
Service? |
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| No. IPS
Parcel does not charge a set up or registration
fee to use the Personal Shopper Service. |
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| Is there a monthly
fee to use the Personal Shopper Service? |
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| No.
IPS Parcel does not charge a monthly fee to use
the Personal Shopper Service. |
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| What is the
charge to use the Personal Shopper Service? |
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| IPS Parcel's
Personal Shopper Service fee is 10% of the total
purchase amount with a minimum amount of $10.00. |
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| Is there a limit
on the number of stores I can buy from at one time? |
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| No. You can purchase
several items from several stores under one transaction
with the IPS Parcel Personal Shopper Service. . |
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| How do I use
the Personal Shopper Service? |
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| Simply log into your
Suite Account and select the option for Personal
Shopper Service. Please make sure your account has
adequate funds before shopping as we will not be
able to complete your request if you account does
not have the funds for your purchases. Fill out the form with the store link
to the item you wish to purchase and the required
information. Once you click submit, we will begin
processing your request. Please allow up to 2 business
days to process Personal Shopper Requests. When
selecting items from the stores, please add to shopping
cart or other methods to determine if there is a
shipping cost to our warehouse and that you are
aware of it, before you complete your request. If
you do not have a Suite Holder Account with IPS
Parcel, click HERE
to register. Please click on the PERSONAL SHOPPER VIDEO for more info.. |
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| What types of
payment do you accept to use the Personal Shopper
Service? |
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| IPS Parcel
accepts payment into your account through
Western Union or Bank Wire Transfer. Contact info@ipsparcel.com
for bank transfer information. Any fees associated
with the above payment methods will also be deducted
from your account. Accounts must have adequate funds
to cover all purchases and fees. |
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| Can I send extra
money to my Suite Holder Account to use for future
purchases and/or shipping charges? |
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| Yes, any
money left in your account after your purchases
and shipping has been paid for will remain in your
account until you are ready to use it toward any
future product purchases or shipping cost. |
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| Can
I ask for any extra money in my Suite Holder Account
be returned to me? |
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| Yes, but
it has to be returned in the same manner we received
it. For example, it has to be returned to the EXACT
same Bank Account for Wire Transfer and the same Name for Western Union. There
are NO EXCEPTIONS to these terms and conditions.
Any and all fees associated with returns of money
are the responsibility of the customer. |
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| How will I know
when my items have been purchased by IPS Parcel? |
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| IPS Parcel
will forward order confirmations to you via email
from each store we purchase an item from on your
behalf. |
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| How will I know
when my purchases have arrived in my Suite Holder
Account? |
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| IPS Parcel
will notify you via email when you receive packages
to your suite and where they came from. You can
then submit a shipment request or wait to receive
additional packages. |
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| Do you offer
a repack service for my purchases? |
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| Yes, IPS
Parcel offers a repack service at a fee of $3.00
per package with a $10.00 minimum amount. |
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| Am I allowed
to return merchandise you purchase on my behalf? |
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| Yes you
may return merchandise, following the seller or
store's return policies and you will be responsible
for shipping and handling costs. |
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| Are there any
restricted items that I can not ship? |
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| The following items
are not acceptable for carriage to any international
destinations unless otherwise indicated. (Additional
restrictions may apply depending on destination.
Various regulatory clearances in addition to customs
clearance may be required for certain commodities,
thereby extending the transit time.) Make
sure to check with your country's customs department
before requesting items through the IPS Parcel Shopper
Service. Top |
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- APO/FPO addresses.
- C.O.D. shipments.
- Human corpses, human organs or body parts,
human and animal embryos, or cremated or disinterred
human remains.
- Explosives
- Firearms, weaponry and their parts.
- Perishable foodstuffs and foods and beverages
requiring refrigeration or other environmental
control.
- Live animals (including insects).
- Plants and plant material, including cut flowers.
- Lottery tickets and gambling devices where
prohibited by local, state, provincial or national
law.
- Money (coins, cash, currency, paper money
and negotiable instruments equivalent to cash
such as endorsed stocks, bonds and cash letters).
- Collectable coins and stamps.
- Pornography.
- Shipments* being processed under: Top
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- Hazardous waste, including, but not limited
to, used hypodermic needles or syringes or other
medical waste.
- Shipments that may cause damage to, or delay
of, equipment, personnel or other shipments.
- Shipments that require us to obtain any special
license or permit for transportation, importation
or exportation.
- Shipments whose carriage, importation or exportation
is prohibited by any law, statute or regulation.
- Shipments with a declared value for customs
in excess of that permitted for a specific destination.
(See the Declared Value for Carriage and Limits
of Liability section.)
- Dangerous goods except as permitted under
the Dangerous Goods section of these terms and
conditions.
- Dead animals (including insects) or animals
that have been mounted.
- Packages that are wet, leaking or emit an
odor of any kind.
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- Hazardous waste, including, but not limited
to, used hypodermic needles or syringes or other
medical waste.
- Shipments that may cause damage to, or delay
of, equipment, personnel or other shipments.
- Shipments that require us to obtain any special
license or permit for transportation, importation
or exportation.
- Shipments whose carriage, importation or exportation
is prohibited by any law, statute or regulation.
- Shipments with a declared value for customs
in excess of that permitted for a specific destination.
(See the Declared Value for Carriage and Limits
of Liability section.)
- Dangerous goods except as permitted under
the Dangerous Goods section of these terms and
conditions.
- Dead animals (including insects) or animals
that have been mounted.
- Packages that are wet, leaking or emit an
odor of any kind.
We are not liable for delay of, loss of or damage
to a shipment of any prohibited item. Top
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