Why Us

  • We ship with world renown companies FEDEX and UPS.
  • You save up to 60% due to our high volume of shipping.
  • Each export shipment carries $300.00 of insurance free of charge.
  • True online tracking, all the way to the final destination.
  • Easy online shipping. Pay online Print shipping labels online, Schedule Courier Pickup online

International Customers

  • If you live outside the USA and would like to ship items from USA
  • Click here

Restricted Items

  • Restricted items for a specific country
  • Click here

FAQ

Following are answers to some of the frequently asked questions.

We ship all of our packages by air working together with our partners FED-EX, UPS and Various Airlines. We ship large volumes of parcels with these companies which ensures us very competitive rates which we pass on to you.
Since we ship by air and use major shipping companies, our transit time is usually between 2 to 5 business days. There could be delays due to Airlines, Customs Clearence and Public holidays in the destination country which is out of our control. Our main objective is to deliver your parcels as soon as possible.
You can easily track your packages online by visiting our Online Tracking Page.
It is very easy to prepare a shipment with our company.
  • First you get a fast online quote of your shipping costs through our website.
  • Then you fill in your shipper and receiver information online.
  • Then pay for your shipping cost with a major credit card.
  • Upon payment, you will be presented with your shipping labels.
  • You can either schedule a pick up online or drop off your packages at a FED-EX center.
Our main advantage is the volume of our shipments. Due to this high volume we can negotiate deep discounts with our carriers which gives us the ability to offer lower prices.
Each package leaving United states needs to pass through the Customs at the destination country. This is where they are checked by the government officials to make sure that the packages do not contain illegal substances and also assess duties and taxes according to the value of the contents of the packages.
We clear all the packages through customs but some times the customs officers in the recipient country may require the recipient to hire their own customs broker to clear the shipment. This usually happens when the shipment contains regulated items, high value items or items that needs special clearance documents. If this is the case, the recipient will need to hire and pay for their own customs broker. When filling out the package contents on our website, please make sure that you declare all the package contents and their values. Wrong, false or missing information may result in delays and penalties.
During Customs Clearence, our shipping partners, Fed-Ex and UPS pays for the duties and taxes on behalf of the person receiving the package. When they deliver the package, they will collect these fees from the receiver. If the value of the package is high and requires a substantial amount of duties and taxes, our partners may contact the receiver to secure the payment of the duties and taxes. Please make sure that, when sending a package, the receiver is aware of the payment of the duties and taxes and they are willing to pay it. If they need to know how much the duties will be, they can contact their Customs Offices in their country and find out. In a situation where the receiver refuses to pay the duties and the taxes, you as the shipper will be responsible to pay them.
We take the utmost care of your packages during shipping, but it is possible that they might be damaged during shipping. It is very important to use sturdy packing materials like double walled cardboard boxes and protective fillers to insure the safety of the package contents. In case of a damage, you can file a damage claim by calling our customer service at 1-900-969-4575.
The following items are not acceptable for carriage to any international destinations unless otherwise indicated. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.
  • APO/FPO addresses.
  • C.O.D. shipments.
  • Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
  • Explosives
  • Firearms, weaponry and their parts.
  • Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control.
  • Live animals (including insects).
  • Plants and plant material, including cut flowers.
  • Lottery tickets and gambling devices where prohibited by local, state, provincial or national law.
  • Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).
  • Collectable coins and stamps.
  • Pornography.
  • Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medical waste.
  • Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  • Shipments that require us to obtain any special license or permit for transportation, importation or exportation.
  • Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  • Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section.)
  • Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  • Dead animals (including insects) or animals that have been mounted.
  • Packages that are wet, leaking or emit an odor of any kind.
  • Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medical waste.
  • Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  • Shipments that require us to obtain any special license or permit for transportation, importation or exportation.
  • Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  • Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section.)
  • Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  • Dead animals (including insects) or animals that have been mounted.
  • Packages that are wet, leaking or emit an odor of any kind.

    • We are not liable for delay of, loss of or damage to a shipment of any prohibited item.
Dimensional Weight is a standard formula used in the air-freight industry and considers package density when calculating shipping charges. The calculation for dimensional weight considers the amount of space a package will take up on an aircraft in relation to the actual weight of the package. When calculating the airfreight costs, if the dimensional weight is more than the actual weight, the cost is based on the dimensional weight. You can get more info by following our Dimensional Weight Link
We thrive to give our customers the best service for delivery of their packages. In case of damage to your packages during shipping we will reimburse you up to $300.00 per shipment up on inspection of the packages and approval of your damage claim.
Aircargo is shipments done by Cargo Airlines.
When you ship with Air Cargo, your packages are shipped by our partner Airlines to their final destination country. Shipments will clear the customs by our brokers and will be delivered to the consignee. The recipient of the shipment will pay for all of the destination charges including Customs Clearance fees, taxes and local delivery fees.
There might be additional fees that are charged by our carriers for your shipments. Including but not limited to:

  • Extended Delivery Area Fee. This is charged for remote delivery areas that the carrier has to use other agents to deliver your packages.
  • Saturday Pick Up Fee. Pick up of your packages by our carriers are free Monday through Friday. If you schedule a pick up on a Saturday or Sunday, you will be charged additional pick up fee.
  • Address Correction Fee. This fee is charged if the recipient address is not correct or the address has missing information.
  • Return Shipping Fee. This fee is charged if the package is returned back to you for any reason including but not limited to: Shipment rejected by recipient, unpaid duties and taxes, undeliverable package, business closed or non existent, prohibited items, rejected by customs, recipent did not present required customs clearance documents like invoices, permits etc.
  • All of the above fees are charged by our carriers, FEDEX and UPS and we have no control over these fees.

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